You Stay in Control. Filax Handles the Admin.
See which property workflows are available, which depend on a partner, and which remain paused for legal review. Important decisions retain owner or human approval.
Available
Controlled scope
Review
Human approval
3%
Indicative Manage rate
Status
Published capability register
Our Philosophy
Built on three core principles for assisted property management while deeper automation rolls out.
Assisted First
Filax drafts, triages, and organizes daily property workflows while landlords approve material decisions.
Human-in-the-Loop
When strategic decisions are needed, AI escalates with a clear summary and proposed solution. You stay in control.
Always Professional
AI support is designed to be clear, consistent, and reviewable, with human escalation inside published capability boundaries.
AI Assistance With Clear Boundaries
Filax drafts, classifies, and routes information using verified property records. Owners and trained people retain material decisions and exception handling.
Enquiry capture and response drafts
Enquiry responses are prepared for landlord review before they are sent.
Maintenance intake and AI-assisted triage
Available with human review and landlord approval controls.
Viewing scheduling workflow
Available for supported properties and operating areas.
Owner approvals and decision records
Included with a free landlord account.
Tenancy Workflow Status
Follow each phase and see its current available, partner, legal-review, or planned boundary.
Phase 01
Onboarding
Create the controlled property record and agree who approves each material decision.
How It Works
Create a free account
Create a free landlord account, add your property and publish a listing. Available workflows are labelled clearly; paid onboarding and live money features remain closed until verified.
Property Record
Included with a free landlord account; property eligibility and access controls apply.
Approval Rules
Included with a free landlord account.
Key Features
- infoProperty dashboard and document records — Available
- infoOwner approvals and decision records — Available
- infoOwner activity and portfolio reports — Available
Ready to experience this?
Create a free accountarrow_forwardOwner-Reviewed Maintenance
Available workflows capture evidence and assist with triage for human and landlord review. Contractor quotes, dispatch, access, and physical completion remain partner-planned.
Issue Intake
Available channels with authenticated context
Evidence Recorded
Symptoms, location, media, access, and safety context
Human Triage
Risk and responsibility reviewed before the next step
Owner Decision
Material spend and disputed work require approval
Partner Workflow
Quotes and dispatch are planned after controls are verified
Closure Evidence
Attendance and completion controls are planned with dispatch
Owner Approval
Selected properties can record owner decisions and agreed authority boundaries.
Human Escalation
Safety, vulnerability, disputes, and material decisions are escalated for appropriate review.
Contractor Controls
Planned after local coverage and contractor controls are verified.
3% Indicative Manage Rate. Written Terms Control.
All prices are indicative. We confirm each property's scope, fees and service terms in writing before onboarding. Rent-status tracking does not mean Filax collects, holds, deducts, or remits client money.
- checkRent status tracking — Available
- checkRent collection, reconciliation, and owner payout — Partner integration planned
- checkOwner approvals and decision records — Available
- checkNo client-money handling is currently available
Illustrative Rate Calculation
Illustration only. VAT, pass-through costs, scope, and all commercial terms are confirmed in writing.
Create a Free Account
Paid service onboarding is currently closed. Free landlord accounts remain available. All prices are indicative. We confirm each property's scope, fees and service terms in writing before onboarding.