You Stay in Control. Filax Handles the Admin.
See which property workflows are in the limited pilot, which depend on a partner, and which remain paused for legal review. Important decisions retain owner or human approval.
Pilot
Controlled scope
Review
Human approval
6%
Indicative Manage rate
Status
Published capability register
Our Philosophy
Built on three core principles for assisted property management while deeper automation rolls out.
Assisted First
Filax drafts, triages, and organizes daily property workflows while landlords approve material decisions.
Human-in-the-Loop
When strategic decisions are needed, AI escalates with a clear summary and proposed solution. You stay in control.
Always Professional
AI support is designed to be clear, consistent, and reviewable, with human escalation inside published capability boundaries.
AI Assistance With Clear Boundaries
Filax drafts, classifies, and routes information using verified property records. Owners and trained people retain material decisions and exception handling.
Enquiry capture and response drafts
Controlled pilot with owner-reviewed outbound responses; deployed provider and direct-call testing remains a release gate.
Maintenance intake and AI-assisted triage
Available with human review and landlord approval controls.
Viewing scheduling workflow
Controlled pilot for selected properties; deployed abuse and cross-account testing remains required before wider use.
Owner approvals and decision records
Available to selected public-beta properties.
Tenancy Workflow Status
Follow each phase and see its current limited-pilot, partner, legal-review, or planned boundary.
Phase 01
Onboarding
Create the controlled property record and agree who approves each material decision.
How It Works
Pilot Scope Review
Filax confirms the property, tenancy, operating area, exclusions, and written pilot terms before onboarding.
Property Record
Controlled design-partner pilot only; deployed cross-account testing and independent security review remain release gates.
Approval Rules
Available to selected public-beta properties.
Key Features
- infoProperty dashboard and document records — Limited pilot
- infoOwner approvals and decision records — Limited pilot
- infoOwner activity and portfolio reports — Limited pilot
Ready to experience this?
Discuss a beta pilotarrow_forwardOwner-Reviewed Maintenance
The limited pilot captures evidence and assists with triage for human and landlord review. Contractor quotes, dispatch, access, and physical completion remain partner-planned.
Issue Intake
Selected pilot channels with authenticated context
Evidence Recorded
Symptoms, location, media, access, and safety context
Human Triage
Risk and responsibility reviewed before the next step
Owner Decision
Material spend and disputed work require approval
Partner Workflow
Quotes and dispatch are planned after controls are verified
Closure Evidence
Attendance and completion controls are planned with dispatch
Owner Approval
Selected pilot properties can record owner decisions and agreed authority boundaries.
Human Escalation
Safety, vulnerability, disputes, and material decisions are escalated for appropriate review.
Contractor Controls
Planned after local coverage and contractor controls are verified.
6% Indicative Manage Rate. Written Terms Control.
Prices are indicative public-beta rates. Scope, VAT, payment, cancellation, and service terms are confirmed in writing before onboarding. Rent-status tracking does not mean Filax collects, holds, deducts, or remits client money.
- checkRent status tracking — Limited pilot
- checkRent collection, reconciliation, and owner payout — Partner integration planned
- checkOwner approvals and decision records — Limited pilot
- checkNo client-money handling advertised in the limited pilot
Illustrative Rate Calculation
Illustration only. VAT, pass-through costs, scope, and all commercial terms are confirmed in writing.
Discuss a Scoped Beta Pilot
Filax is a controlled design-partner pilot. Paid onboarding remains closed while the contracting entity, applicable memberships, deployed security controls, and independent review are verified. Prices are indicative public-beta rates. Scope, VAT, payment, cancellation, and service terms are confirmed in writing before onboarding.