Filax is testing clearer, owner-controlled property workflows.
Selected properties can pilot AI-assisted listing copy, enquiry drafts, viewing scheduling, rent-status tracking, maintenance intake and compliance checklists. Managed and provider-backed services remain planned.
Current delivery status
Limited pilot
Indicative Manage pilot rate
6%
Commercial terms
Confirmed in writing
Clearer property workflows with human review.
Filax is evaluating owner-controlled workflows with selected design partners. The pilot assists with repetitive administration while keeping legal, safety, applicant and material-spend decisions with appropriate people.
What the limited pilot covers
- AI-assisted enquiry handling and viewing scheduling — Limited pilot
- Maintenance intake and triage — Limited pilot
- Rent-status tracking only — Limited pilot
- Compliance checklists and reminders — Limited pilot
Our values
Built around explicit boundaries.
Capability status and owner control come before broad automation claims.
Transparent by design
Selected workflows keep owner approvals and reviewable records in view during the pilot.
AI that assists
AI can prepare copy, drafts and triage summaries; sensitive or material decisions stay with people.
Evidence before claims
Performance, savings and customer-outcome claims are not published until supporting evidence is verified.
Operating principles
Controls for the design-partner pilot.
Owner authority
Required in pilot
Applicant, legal, safety, vulnerability and material-spend decisions retain appropriate human approval.
Verified operating scope
Confirmed before onboarding
Property coverage, responsibilities, escalation routes and commercial terms are agreed in writing.
Published capability status
Available at /status
Provider-backed, legal and physical services remain planned or paused until evidence supports activation.
Our story
A clearer path to better property management.
Current
Controlled design-partner pilot
Selected property workflows are available with human review and owner approvals.
Before activation
Verify controls and scope
Complete the authorisation audit, confirm the contracting entity, and document commercial and operational responsibilities.
Partner-planned
Provider-backed services
Portal distribution, referencing, payments, contractor dispatch, inspections and deposit handling require verified provider controls.
Paused for review
Agreement and e-signing workflows
England agreement generation and electronic signature remain paused pending reviewed templates.
Start with a written pilot scope. Manage is shown at an indicative 6%.
No authenticated property-management capability is presented as production-cleared. Limited, partner-planned, legally paused and planned services are labelled by status.