The Property Standard · Est. 2026

Property management,
perfected for the
discerning landlord.

An intelligent platform for the United Kingdom's most considered landlords. Rent, compliance, maintenance and tenant relations — quietly, exactingly, around the clock.

Speak with us →
4.8
Capterra · Trustpilot
£4.5M+
Rent under management
500+
Properties served
filax.ai/dashboard
Live
£7,200
Collected
98.5%
Rate
3
Properties
1
Action
Recent activity
Rent collected· 14 Pembroke Mews
£2,400
GSC certificate filed· 7 Garden Square
Done
Maintenance dispatched· 3 Kensington Ct
Boiler
Lease renewed· 22 Chester Row
2 yrs
<60s
AI Tenant Concierge
Median response, any hour
May 2026 · London Portfolio↻ 30s
FCA · via partners
ICO registered
Property Redress
01
500+
Properties under management
02
£4.5M
Annual rent processed
03
98.5%
Collection success rate
04
60s
Median AI response time

Built upon
institutional
infrastructure

GoCardless
Stripe
TrueLayer
Twilio
OpenAI
Companies House
Capabilities — I

An entire estate,
quietly handled.

Filax replaces the letting agent, the property manager, and the after-hours call centre — composed into a single, attentive system that takes care of the work nobody wants to do twice.

06
Capabilities
One
Platform
Voice Concierge
01Capability

Voice Concierge

A trained AI concierge fields tenant calls, references applicants, and covers out-of-hours enquiries with characteristic discretion.

Rent Collection
02Capability

Rent Collection

Direct Debit and card via GoCardless and Stripe — reconciled to your ledger, with intelligent retry on arrears.

Compliance
03Capability

Compliance

Gas Safety, EPC, EICR, Right to Rent. Renewals scheduled and certificates filed before deadlines come into view.

Distribution
04Capability

Distribution

Listings to Rightmove, Zoopla and OnTheMarket with photography review and copywriting fit for the property.

Tenant Screening
05Capability

Tenant Screening

Credit, affordability and employment verified in hours — including a recorded AI-voice interview with the applicant.

Maintenance
06Capability

Maintenance

Reported issues are triaged, costed and dispatched to vetted contractors — tenants and you, kept informed throughout.

The Process — II

Three movements,
one afternoon.

Onboarding is conducted by a named operator. We're rarely in your inbox after that — only when the answer ought to come from a person.

IMovement
Connect your estate

Connect your estate

Import the portfolio, link your bank, upload existing documents and invite tenants. Most owners are set up within an afternoon.

IIMovement
Filax assumes the work

Filax assumes the work

Rent, tenant correspondence, maintenance dispatch and statutory compliance — each handled to brief, with a paper trail.

IIIMovement
You retain authority

You retain authority

A measured dashboard, decisions for your approval, and a private line to a senior operator when matters warrant it.

Comparison — III

The considered
alternative.

Side-by-side with a high-street agent or the do-it-yourself approach. We've tried to be honest about both.

Recommended
Filax
Status quo
High-street agent
You manage
In-house / DIY
Annual management fee
3 – 5%
10 – 15%
Your time
Rent collection & ledger
Included
Charged separately
Manual
Tenant concierge
< 60s, 24/7
Office hours
Manual
Statutory compliance
Automated
Charged separately
Manual
Maintenance dispatch
AI triaged
Slow
You manage
Void support
Included
Charged separately
None
Real-time dashboard
Included
Named operator
Premium
Variable
In Their Words — V

Spoken for,
by the landed.

Verified accounts from current Filax members across the United Kingdom — first names and locations published with permission.

Filax has changed the entire posture of how I hold my portfolio. Rent arrives on time, tenants are well looked after, and I haven't had a compliance worry in months.

Sarah Kingsley
Sarah Kingsley
Notting Hill, London · Three properties

I was spending fifteen hours a week on property admin. Filax has cut that to under two — and the calls I do take are the ones that genuinely need me.

David Marchetti
David Marchetti
Didsbury, Manchester · Seven properties

As a first-time landlord I was terrified of compliance. Filax keeps everything in order and tells me what I need to know, when I need to know it.

Emma Thackeray
Emma Thackeray
Edgbaston, Birmingham · Two properties
Membership — VI

Three tiers,
one standard.

Plain pricing. Cancel any month, with thirty days' written notice. No exit fees, no novation charges, no last-minute renewal hikes.

Tier I
Find
£49
One-time engagement

For owners letting a single property — AI listings, voice referencing and applicant screening.

AI-written listing copy
Multi-portal distribution
AI voice referencing
Tenant screening
Twenty-four hour turnaround
Begin
Recommended
Tier II
Manage
Charter
6%3%
Of monthly rent

For active landlords — rent, maintenance, compliance and tenant relations, attended to in full.

Everything in Find
Automated rent collection
24/7 AI tenant concierge
Statutory compliance
Maintenance dispatch
Owner dashboard
Start trial
Tier III
Premium
Charter
9%5%
Of monthly rent

For substantial portfolios — a named operator, priority service and bespoke reporting.

Everything in Manage
Named senior operator
Priority SLA, 4 hours
Bespoke quarterly reporting
Portfolio analytics
Annual estate review
Start Premium trial

Fourteen-day trial · No card required · No notice on cancellation

Enquiries — VII

Common
questions.

Something else on your mind? A senior operator is reachable directly: operator@filax.co.uk

Filax operates as a vertically integrated platform rather than a high-street office. A traditional agent typically charges between ten and fifteen per cent of monthly rent, with renewals, inventories, and inspections added on. Our fee is three to six per cent inclusive of every routine task.
A measured invitation

Begin with
a single property,
or your entire estate.

A fourteen-day trial without card or commitment. Your senior operator will be in touch within the working day.

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Memberships & accreditations
IThe Property Redress Scheme
IIInformation Commissioner’s Office
IIIFinancial Conduct Authority — via partners
IVClient Money Protect, accredited